Better relationships with customers: E-commerce solutions help you to keep in touch with your customers better through improved communication options. You can also track your communication history with a particular customer for future reference.
Better relationships with business partners: Improved communication modules also help you to keep a closer relationship with your business partners, which facilitate long term business partnerships.
Ability to enter into new markets: These software or systems are flexible and customizable. For instance, if you deal with electronics but decide to offer Fast Moving Consumer goods as well, you can do so easily. Enter new markets has never been more easy.